Despite their apparent popularity among those seeking degrees and credentials, today's colleges and universities face several interrelated public criticisms and concerns. When these competing concerns about student success, productivity, cost, and educational effectiveness all collide at the campus level, they create an array of campus tensions…

Research has shown that the level of respect in the workplace directly correlates with the contentment, production and loyalty of employees. If you were asked to help foster a more respectful environment, where would you begin? What initiatives would you introduce? Carnegie Mellon University has crafted a model for fostering respect at the…

Attrition is a consistent feature of higher education--only about half the students who start college will ever receive a degree. The attrition rates of African-American students is even higher than that of their white counterparts. Attrition in general, and especially that of high risk students, is of great concern to university administrators…