Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information-seeker the reference…

In this article, the author reports on the Association of College and Research Libraries (ACRL) Conference which occurred in Philadelphia, Pennsylvania, March 29-April 2, 2011. There were numerous panel sessions to choose from, and the author attended "Fostering Library as Place for Distance Students: Best Practices from Two…

The Coalition for Networked Information (CNI) enabled the Association of Research Libraries (ARL) to develop increased visibility among leaders shaping the development of the Internet. It also provided a mechanism for ARL member institutions and others to engage in partnership strategies to develop projects that would bring digital content and…

This paper describes chat widgets, chunks of code that can be embedded on a web site to appear as an instant messaging system, and how they can be used on a science library web site to better serve library users. Interviews were conducted concerning experiences at science and humanities libraries and more similarities than differences were…