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Direct linkMeier, John J. – Issues in Science and Technology Librarianship, 2008
This paper describes chat widgets, chunks of code that can be embedded on a web site to appear as an instant messaging system, and how they can be used on a science library web site to better serve library users. Interviews were conducted concerning experiences at science and humanities libraries and more similarities than differences were…
Descriptors: User Satisfaction (Information), Research Libraries, Internet, Humanities
