Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information-seeker the reference…

In 2012, Keith Curry Lance and his associates completed a second school library impact study in Pennsylvania. The research conducted in Pennsylvania was the result of an Institute of Museums and Library Services (IMLS) National Leadership grant that examined students' reading and writing scores with sub-groups of students (Hispanic, Black,…

Supporting the "Infrastructure Needs of 21st Century School Library Programs," also known as the Pennsylvania School Library Project, was a one-year project conducted in Pennsylvania to better identify and understand what stakeholders--teachers, administrators, parents, school and community leaders, and education associations--expect…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

This study examines the process of requesting copyright permissions through the Copyright Clearance Center's (CCC) pay-per-use service for electronic course reserves at the Penn State University Libraries in 2008. The authors investigate the efficiency of this process as a function of the percentage of permission requests successfully mediated by…

This study examined the ownership of religious texts within academic libraries that were members of the Associated College Libraries of Central Pennsylvania (ACLCP). Results showed that most of the texts in English were owned by the libraries, whereas the texts in their original languages were generally not owned. (Author/LRW)

In this article, the author reports on the Association of College and Research Libraries (ACRL) Conference which occurred in Philadelphia, Pennsylvania, March 29-April 2, 2011. There were numerous panel sessions to choose from, and the author attended "Fostering Library as Place for Distance Students: Best Practices from Two…

This report contains a series of recommendations for a uniform statistical report system for Pennsylvania public libraries, based on the assumption that many of the procedures in library work can be quantified in a meaningful manner. The types of data needed for the Commonwealth, individual library use, local reporting, and for research purposes…

The interdisciplinary nature of the literature of American library history indicates that much of the best literature in the field is published in journals which do not fit within the familiar confines of "Library Literature." To illustrate the difficulties, a bibliography of 170 items relating to Pennsylvania library history was checked…

The Coalition for Networked Information (CNI) enabled the Association of Research Libraries (ARL) to develop increased visibility among leaders shaping the development of the Internet. It also provided a mechanism for ARL member institutions and others to engage in partnership strategies to develop projects that would bring digital content and…

This report of the 95-member Council for the Comprehensive Plan for Libraries, which included representatives from government, libraries, and the public sector, is not intended to answer all the questions for all those concerned about the future of libraries, but rather to bring focus to the issues and to set a direction for solving the problems…

Two science branch libraries at Penn State's University Park campus hosted film series centered on scientific documentary films. Although the reasons for starting the series differ, both have been successful in meeting their goals. Patron responses have been favorable, and the series have focused attention on the collections and services offered…

The purpose of this article is to describe the scope and depth of the historic corporate annual report collections in twelve academic/research libraries in North America. For many decades, a few major academic business libraries have been collecting and preserving corporate Annual Reports (ARS), the reports sent to shareholders documenting the…

This article discusses a service quality study conducted in the Pennsylvania State University Libraries. The Wisconsin-Ohio Reference Evaluation Program survey was selected as a valid, standardized instrument. We present our results, highlighting the impact on reference training. A second survey a year later demonstrated that focusing on…

The major purpose of this brief descriptive study was to determine the levels of professional and support staffing within the administrative, technical, public, and media services areas of Pennsylvania's private college libraries. The study also includes comparative data on student assistant staffing. Questionnaires were mailed to library…