Academic, government, and corporate librarians organize and leverage internal resources and content through institutional repositories and library catalogs. Getting more value and usage from the content they license is a key goal. However, the ever-growing amount of content and shifting user demands for new materials or features has made the…

Reference e-mail continues to be a vital reference service. This article studies the trends in reference e-mail use over an eight year period. Usage statistics are analyzed particularly in light of the marketing of the service via changes in the location of the service on the official university libraries' Web pages. Included are recommendations…

A 5-year project to improve the dissemination of educational resources in Pennsylvania involved establishing a Pennsylvania Department of Education (PDE) Dissemination Council to coordinate dissemination within the department, developing a comprehensive file of education resources, and strengthening educators' ability to acquire and use resources.…