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Direct linkPierce, Dennis – Community College Journal, 2016
Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…
Descriptors: Community Colleges, Two Year Colleges, Higher Education, Crisis Management
Eldridge, Jonathan; Mason, Tisa – New Directions for Student Services, 2010
Understanding the institutional context of financial issues and related communication enhances the effectiveness of student affairs administrators within their areas of responsibility and as leaders of change on campus. This chapter focuses on key aspects of developing a comprehensive communication strategy.
Descriptors: Student Personnel Workers, Stakeholders, Communication Skills, Communication Strategies
Peer reviewedDriskill, Linda – Business Communication Quarterly, 1997
Describes a detailed case study on wetlands in Oregon that the author has mounted as a Web site for business communication courses. Notes that the case itself is complex and multifaceted offering seemingly limitless opportunities for adaptation to individual business communication courses. (SR)
Descriptors: Business Communication, Case Method (Teaching Technique), Conflict Resolution, Higher Education
