Assessment and Accountability in Reference Work. Part II: The Ecology of Assessment: The Environment of the Library.

Hardsog, Ellen L.; And Others

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Peer reviewed

ERIC Number: EJ457950

Record Type: Journal

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0276-3877

EISSN: N/A

Assessment and Accountability in Reference Work. Part II: The Ecology of Assessment: The Environment of the Library.

Hardsog, Ellen L.; And Others

Reference Librarian, v17 n38 p31-39,41-56 1992

Three articles consider methods of demonstrating the value of library services. The first discusses showing the relevancy of public library services at New England town meetings; the second describes ways in which the Toledo-Lucas County Public Library evaluates user satisfaction; and the third discusses justifying the value of a special library. (LRW)

Descriptors: Accountability, Evaluation Methods, Library Services, Library Statistics, Public Libraries, Public Relations, Reference Services, Special Libraries, Use Studies, User Satisfaction (Information)

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Identifiers - Location: Ohio; Ohio (Toledo)

Grant or Contract Numbers: N/A