Over the past two decades, an increasing number of American children are left in self-care after school each day. Parents of these latchkey children often turn to the library as a safe place for their children to go. The purpose of this study was to determine whether public libraries have responded since 1990 to the call put forward by concerned…

Describes one library's development of a CD-ROM lending collection. Topics include survey results, policies, procedures, troubleshooting, and promotion. A sidebar contains a brief bibliography of journals which review CD-ROMs and publishers who provide CD samplers. (AEF)

Local history/genealogy collections are found in approximately 60% of Ohio public libraries. These collections range from fully established large collections to those in the process of being organized. A survey was made of 140 of these public libraries to determine how the collections are utilized. Areas such as organization, management, policies…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…