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Smith, Alan D. – International Journal of Adult Vocational Education and Technology, 2019
Customer relationship management (CRM) is a core business strategy for most organizations. In today's global economy, it is essential for organizations to find ways of increasing their productivity. This article discusses the operations management's decision of customer relationships management. It is vital for a business to motivate its employees…
Descriptors: Business, Productivity, Employees, Interpersonal Relationship
Cummins, H. J. – Wallace Foundation, 2013
What happens when teams from 57 cities building afterschool systems gather to discuss two key system responsibilities--improving afterschool programs and using data for informed decision-making? Lots of rich discussion. This report covers a national afterschool conference held in February 2013. It details what mayors, program providers, system…
Descriptors: Conferences (Gatherings), Decision Making Skills, Management Information Systems, After School Programs