Over the past two decades, an increasing number of American children are left in self-care after school each day. Parents of these latchkey children often turn to the library as a safe place for their children to go. The purpose of this study was to determine whether public libraries have responded since 1990 to the call put forward by concerned…

Local history/genealogy collections are found in approximately 60% of Ohio public libraries. These collections range from fully established large collections to those in the process of being organized. A survey was made of 140 of these public libraries to determine how the collections are utilized. Areas such as organization, management, policies…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

This investigative study, through a questionnaire survey, was conducted to determine if public libraries in Ohio saw a need for library programs/outreach to the homeless, and if, indeed, any libraries had a structured program to serve the special needs of the homeless population. One library from each Ohio county was selected through systematic…