This quantitative study investigated e-mail responsiveness by community colleges in the nine mega-states to an inquiry from a prospective student. Noel-Levitz (2006b) reported that prospective students want to receive an e-mail with information about an institution prior to applying for admission. Specifically, high school juniors and seniors want…

Describes plans by the Council of Great Lakes Governors, which includes the states of Illinois, Indiana, Minnesota, Pennsylvania, New York, Michigan, Wisconsin, and Ohio, to develop an information highway linking state governments, computer and research networks, telecommunications providers, and universities. Highlights include the Internet,…

You probably think instant messaging (IM) as something teenagers do to chat up friends online, whether across the street or across the world. But IM has some buttoned-down business benefits, as well as some risks you may not be aware of. Unlike e-mail, in which you fire off messages to recipients who read them when they next check their in-box,…