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Ball, Mary Kathryn

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The Benefits of Continuing Education for Public Service Support Staff in Academic Libraries in the State of Ohio.

Ball, Mary Kathryn – 1994

Support staff of circulation, reference, interlibrary loan, media services, special collections, information, and reserves make up a large portion of library work forces, and each year are asked to take on more tasks, many requiring advanced skills. This study determined: (1) if there is an actual need for continuing education for support staff;…

Descriptors: Academic Libraries, Comparative Analysis, Competence, Continuing Education