We analyse and self-reflect on an action research project conducted in a financial organisation twelve years ago. The research question was: What are the challenges of initiating an action research project in a financial organisation with top-down control that uses the Balanced Scorecard? The data came from action learning seminars with line…

Collaboration between participants with different roles, but equal status, is the aim in action research. In this project we experienced problems establishing equality between the participants. The research question discussed in this paper is: "How did the researcher experience that the use of narratives affected the level of equality between…