In a world ruled by digital communications, it can seem like there are almost as many methods, tools, and platforms to communicate with internal audiences as there are opinions and perspectives on how to do it effectively. Organizations of various sizes are struggling with how to reach their audiences' divided attention, and higher education…

Institutional researchers and others at East Carolina University have been concerned that requiring students to complete a survey, the institutional evaluation form, will have a negative effect on the ratings that students give the university. The responses to electronic forms of this survey completed by seniors and by sophomores are grouped with…

With tuition on the rise, Auxiliary Services departments at a variety of colleges and universities are proving that they can innovate and still save their parent institutions cash. Primary areas of innovation include: (1) With advancements in technology, institutions are moving campus purchasing programs into the wireless space; (2) As junk mail …

On June 2003, the University of North Carolina at Chapel Hill (UNC) faced a frightening crisis when an employee was diagnosed with Severe Acute Respiratory Syndrome (SARS). In this article, the author looks back and identifies four factors that enabled the university to navigate this crisis. These factors were: (1) leadership at every level; (2)…

Twelve North Carolina colleges and universities received state funds to support 3-year pilot programs related to clinical teaching in teacher education. Descriptions of the 12 programs, collectively known as the Model Clinical Teaching Network, are given in this report. These pilot projects include one or more of the following features: use of…