The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

Many graduate public affairs programs offer both residential and online options for students. One of the challenges for multi-format programs is creating a sense of belonging among online students who may never set foot on campus. In 2017, the MPA program at the University of North Carolina at Chapel Hill developed an "immersion" course…

It is important to understand how people experience pleasure and sexual satisfaction with a partner, as these phenomena can impact how they view their relationships, themselves, as well as the role of sexual activities within relationships. Three hundred and four undergraduates at East Carolina University and California State University Chico who…

Objective: To assess the COVID-19 pandemic's effects on college students' stress, life satisfaction, and college experiences and investigate sources of resilience. Participants: 1,042 students from 11 U.S. colleges and universities. Methods: Longitudinal study with surveys in winter 2018-2019 and fall 2021. Interviews with 54 survey respondents,…

In 2010, North Carolina implemented a revised school executive evaluation instrument requiring school principals to utilize Teacher Working Conditions (TWC) as a component of the school improvement process which, prior to 2010, was optional. Teacher Working Conditions had been heralded as a way to improve student outcomes as well as address those…

This study used hierarchical linear modeling (HLM) to examine the relationship of student, teacher, school, and district-level variables on students' mathematics achievement as measured on the Grade 5 end of year assessment in North Carolina. Analyses indicated that there were statistically significant relationships between gains in student…

Teachers should possess a set of professional commitments, which includes active participation in professional development that leads to student learning. The purpose of this study was to explore the relationship between professional development engagement and career satisfaction. This study used a quantitative descriptive correlational research…

Despite the high prevalence of co-occurring autism spectrum disorders and mental health condition(s), there exist substantial barriers to mental health treatment for autistic individuals. These barriers are exacerbated by a lack of mental health provider training and self-efficacy in providing adapted services to autistic individuals. One method…

Problem-based learning is the latest name for a teaching philosophy that is as old as Ancient Greece. Whether you call it Socratic Inquiry, case-based teaching, problem-based learning, interactive group learning, or "flipped" learning, the essential concept is to encourage the student to collaborate in applying their gained knowledge to…

Outdoor adventure education (OAE) organizations continually struggle with voluntary turnover of OAE field staff. The unconventional work environment of this unique population creates challenges and difficulties that lead to turnover. The purpose of this study was to explore the relationships between turnover predictor variables and intent to…

For decades, national surveys have shown faculty report high levels of dissatisfaction with the distribution of labor in their departments, especially women and underrepresented minority faculty. Research suggests this dissatisfaction is warranted, as these groups are often engaged in more service, mentoring, and institutional housekeeping than…

Researchers have long recognized that instructors face distinctive challenges at different career stages. While much work has been done on developing best practices around early career faculty, the literature only pays scant attention to later-career or senior faculty (Sorcinelli, 1999; Zeig and Baldwin, 2013). The most common challenges cited by…

Teacher turnover occurs during and at the end of the school year, although documentation of within-year turnover currently rests on anecdotal evidence. On average, over 4.6% of teachers turn over during the school year, which amounts to 25% of total annual turnover. Teachers transfer within districts at higher rates at the beginning of the school…

As part of ongoing evaluation activities and continuous improvement, the Exceptional Children (EC) Division of the North Carolina Department of Public Instruction regularly reviews its efforts. This study was interested in documenting responsibilities, working conditions, and satisfaction of special education administrators as a basis for future…

This study evaluated the efficacy of School-Based Teen Courts (SBTCs) using a rigorous experimental trial with 24 middle- and high-schools randomly selected to receive SBTCs (n= 12) or to business-as-usual without any SBTC program (n = 12). Analyses examined school-level longitudinal growth models and individual-level pretest-posttest comparisons…