The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

The purpose of this quantitative predictive correlation research is to determine if and to what extent perceived principal leadership styles predict teacher job satisfaction for K-12 educators in an education association in a northeastern rural school district in North Carolina. Herzberg's Motivation-Hygiene and Maslow's Hierarchy of Needs…

Objective: To assess the COVID-19 pandemic's effects on college students' stress, life satisfaction, and college experiences and investigate sources of resilience. Participants: 1,042 students from 11 U.S. colleges and universities. Methods: Longitudinal study with surveys in winter 2018-2019 and fall 2021. Interviews with 54 survey respondents,…

Our classrooms haven't kept pace with innovation. The Ford Model T represented breakthrough technology in its day--more than 100 years ago--but it wouldn't serve us well today. Likewise, our traditional classroom model from the same era doesn't work well for far too many students and teachers. In fact, as a result of this outdated model, it is…