Citizen perception of public service quality was examined to determine its relationship to demographic and socioeconomic characteristics of the community, variations in service expenditures, and quantitative service performance measures. The Bureau of the Census, state agencies, and a mail survey of residents in all 100 North Carolina counties…

A responsibility of State, regional, and county leaders, planners, and policy makers is achieving the public's desires. However, to formulate plans and policies, several questions pertaining to community preferences and population distribution need analysis. Information on population distribution in North Carolina and the people's community…

Planning is essential if future events are to be controlled and desired change brought about. Decision making, like planning, must be based on facts. A direct relationship exists between good decision making and the use of factual information. One of the most crucial areas where information is lacking concerns the opinions of local citizens. This…