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Accelerating Tacit Knowledge Building of Client-Facing Consultants: Can Organizations Better Support These Learning Processes?

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McQueen, Robert J.; Janson, Annick – Learning Organization, 2016

Purpose: This paper aims to examine factors which influence how tacit knowledge is built and applied by client-facing consultants. Design/methodology/approach: Qualitative methods (interviews, thematic analysis) were used to gather and analyse data from 15 consultants in an agricultural extension context. Findings: Twenty-six factors about how…

Descriptors: Learning Processes, Qualitative Research, Research Methodology, Rural Extension