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Holmes, Janet; Fillary, Rose – International Journal of Disability, Development and Education, 2000
This study analyzed tape-recorded workplace small talk collected in New Zealand workplaces, including workplaces employing workers with intellectual disabilities. The topics, the distributional patterns, and the functions of small talk are described, and aspects of the management of small talk which may present problems to workers with…
Descriptors: Adults, Communication Skills, Employment, Foreign Countries