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Lord, Beverley R.; Robb, Alan J.; Shanahan, Yvonne P. – Higher Education Management, 1998
A study concerning performance indicators in five New Zealand higher education institutions had staff in administration, libraries, and an academic department identify appropriate measures of performance for mechanistic activities. For some activities, particularly at senior levels, mechanistic measures are found inappropriate and impractical;…
Descriptors: College Administration, College Libraries, Departments, Evaluation Criteria