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Direct linkMaximiek, Sarah; Rushton, Erin; Brown, Elizabeth – College & Research Libraries, 2010
After one year of providing virtual reference service through an instant messaging (IM) service, Binghamton University (BU) Libraries, under the purview of its Digital Reference Committee (DRC), undertook a study of collected session transcripts. The goals of this work were to determine who was using the IM service and why; if staffing for the…
Descriptors: College Libraries, Synchronous Communication, Transcripts (Written Records), Use Studies
Josey, E. J. – Coll Res Libr, 1969
Descriptors: College Libraries, Evaluation, Interlibrary Loans, Library Cooperation
Download full textFaibisoff, Sylvia G. – 1975
To more adequately provide for newly perceived user needs, New York State libraries have adopted the philosophy of regionalism through which public, academic, and special libraries can cooperate and share resources. The state's 22 public library systems and 9 3R regions (Reference and Research Library Resources Councils) are organized…
Descriptors: College Libraries, Coordination, Geographic Regions, Information Needs
