Coaches are trusted advisors, information conduits, sounding boards, and advocates who facilitate institutional change. This report summarizes findings from the first five years of the Student Success Center Network's Coaching Program, focusing particularly on the most recent phase that engaged directly with Centers in four states (California,…

The notion of free college is appealing to students and families, particularly those who struggle to manage climbing college prices. The promise of "free" can encourage low-income or first-generation students to enroll in college when the fear of high prices may deter them otherwise. But what does "free" actually mean? Who…

Today's nationwide focus on college completion is central to both individual and societal success. For individuals, attaining a credential has become essential to earn a livable wage and support a family. In addition, as each person's educational attainment increases, so does his or her capacity to contribute to the economy, his or her community,…