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Direct linkBernstein, Joan E. – Computers in Libraries, 2007
In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…
Descriptors: Professional Personnel, Confidentiality, Library Personnel, Library Administration
