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Direct linkCoggio, Grace Leinbach – ProQuest LLC, 2010
This dissertation examines the diffusion of an innovative information technology system across multiple cultures between 2000 and 2006. Developed and implemented by technical communicators in the technical communication department of a global medical device company, the Advanced Single-Source Authoring and Publication System (ASAPS) brought…
Descriptors: Technical Writing, Change Agents, Innovation, Cultural Differences
