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Direct linkLuijkx, Antoinette; Gerritsen, Marinel; van Mulken, Margot – Business and Professional Communication Quarterly, 2020
Two studies investigated the effects of errors in German business letters written by Dutch students. Gaining insight into these effects is important since Germany and the Netherlands are one of the largest economically interdependent partnerships. One hundred and fifty-six German professionals rated letters with errors and letters without errors…
Descriptors: Intercultural Communication, Business Communication, Letters (Correspondence), Error Patterns
