Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…

Twenty-three scholarly papers and twelve abstracts comprise the content of the eleventh annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of…

Kimberly Martin is just 30, but she's been reinventing the Bonner Springs City Library since late 1998, even before she earned her library degree. Some 20 minutes west of Kansas City, Bonner Springs is a small town (service population around 10,000) in a bustling metropolitan area. Martin's goal is to provide service on a par with the larger…