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Direct linkFancher, Sarah E.; Mabee, Sarah H. – portal: Libraries and the Academy, 2022
Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…
Descriptors: Reference Services, Library Services, Academic Libraries, COVID-19
Bennett, Jessica L.; Stout, Tracy L. – Public Services Quarterly, 2021
In 2015, the Research and Instructional Services Unit of Meyer Library at Missouri State University was challenged to update and rethink the current service model and space. We had been operating in a traditional reference model, including a large, walkup reference desk that was staffed primarily by faculty librarians. After reviewing the…
Descriptors: Reference Services, Academic Libraries, Models, Library Facilities
Download full textBaudino, Frank, Ed.; Johnson, Carolyn, Ed.; Jones, Sarah, Ed.; Meneely, Becky, Ed. – Online Submission, 2022
Fourteen scholarly papers and eight abstracts comprise the content of the twenty-second annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the conference, portray the contemporary and future face of…
Descriptors: Academic Libraries, Conferences (Gatherings), Library Associations, Institutional Cooperation
