This report discusses a 3-year project to examine and develop agency structures to implement a more person-centered design in Minnesota agencies assisting individuals with disabilities. Five of the eight participating agencies offered residential services; two offered vocational, employment, and day programs; and one offered both residential and vocational services. The project utilized an agency change model developed by John O'Brien and Connie Lyle O'Brien called "Framework for Accomplishment," which is based on the principle that the purpose of human services for people who require long term support is to help people discover and move toward a desirable personal future. Valued experiences for people with disabilities were promoted in five accomplishment areas: (1) sharing ordinary community places and activities; (2) growing in a wide variety of personal relationships; (3) being treated with respect; (4) making meaningful choices; and (5) having opportunities to contribute. As a result of the project, positive changes occurred for individuals, including: developing friendships, moving to their "own homes," getting more productive jobs, joining various clubs and organizations, and starting self-advocacy groups. Agency changes included revisions in the annual planning process for individuals, policies, procedures, job descriptions, staff orientation, and staff training. (CR)