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Direct linkBerndt-Morris, Elizabeth; Minnis, Samantha M. – Journal of Library & Information Services In Distance Learning, 2014
When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then…
Descriptors: Library Services, Computer Mediated Communication, Discourse Analysis, Network Analysis
Download full textNelson Associates, Inc., Washington, DC. – 1966
The objectives of the study were to determine the extent and nature of unmet needs of users of reference and research library resources and to propose measures to meet those needs. Data on research library use were collected by 3 questionnaires sent to 4 groups of users: 1) all faculty members of 4-year public and private institutions of higher…
Descriptors: College Libraries, Libraries, Library Collections, Library Cooperation
Platte, James P., Ed. – 1979
A survey of 29 Michigan community and junior college learning resource centers was conducted in the spring of 1979 to examine the status of resources and services, their scope and use, and the staffing and budgets necessary to support these resources and services during the 1977-78 academic year. The survey report compares the data from this…
Descriptors: Audiovisual Aids, Budgets, College Libraries, Community Colleges
