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Direct linkClumpner, Krista E.; Burgmeier, Michael; Gillespie, Thomas J. – Computers in Libraries, 2011
Northern Michigan University (NMU) is a public 4-year undergraduate institution of higher education with an enrollment of approximately 9,500 students. The university's Division of Academic Information Services encompasses both the staff of the library, which includes authors Clumpner and Burgmeier, and the instructional technology areas, where…
Descriptors: Electronic Learning, Online Courses, Libraries, Internet
Peer reviewedMartin, Heath; Robles-Smith, Kimberley; Garrison, Julie; Way, Doug – Journal of Electronic Resources Librarianship, 2009
Differing from those of their liberal arts and Association of Research Libraries counterparts, today's comprehensive universities face a variety of unique challenges and opportunities when it comes to assessing their collections. This article looks at the different needs and interests of comprehensive universities and focuses on the challenges…
Descriptors: Academic Libraries, Library Services, Evaluation, Case Studies
Whang, Michael; Ring, Donna M. – Journal of Web Librarianship, 2007
Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…
Descriptors: Strategic Planning, Library Services, Academic Libraries, Web Sites
