Schools across the nation have increasingly coordinated crisis intervention programs to minimize the impact felt by students as the result of a crisis, such as national events and school violence. Through the development of response plans and crisis teams, as well as the instrumental work of school counselors in promoting intervention plans and prevention programs, school systems have taken steps toward assisting students in recovery from crises. Theories of crisis intervention emerge from direct practice; however, minimal research has been conducted to examine how schools plan to respond to crises versus their actual response. This research investigated what high schools in one Massachusetts county have learned from actual response to crises. The study was conducted via written surveys of administrators and qualitative interviews with school counselors.