How can libraries best assess and improve user space, even if they are not in a position to undertake new construction or a major renovation? Staff at New Mexico State University used a variety of ethnographic methods to learn how our spaces were being used as well as what our users considered to be ideal library space. Our findings helped us make…

This extensive study of the Beverly, Massachusetts, Public Library begins with a description of the community, including demographic characteristics and social, governmental, and educational activities and organization. A chronicle of library governance, facilities, financial resources, and collections is also included. Library services are…