This document lists sources useful for academic reference and instruction librarians who are concerned with assisting and teaching novice or non-professional end-user searchers. The bibliography is organized in two lists: complete bibliographic citations and subject listing of references. The types of sources listed include journal articles, books, conference proceedings, doctoral dissertations, and ERIC documents. The subject listing of references is organized into four parts. Part I, "Information Seeking Behavior," covers information needs; the research process; the search process; and retrieval performance. Part II, "Psychological Aspects of Information Seeking Behavior," includes psychological theories and research methods; affective factors and anxiety; cognitive factors; user needs and user studies; user-intermediary interaction; human-computer interaction; and individual differences and searching styles. Part III, "Characteristics of Searchers," covers academic background and knowledge of subject; searching experience; level of education of searchers; and other characteristics. Finally, Part IV, "User Education for Information Seeking and Retrieving," includes implications of information technology for user education and reference service; the role of academic librarians; information literacy; critical thinking; learning theories and learning styles; cognitive models and mental models; and instructional objectives, teaching methods, and user education program descriptions. (JLB)