A study evaluated the various aspects of the Maryland Job Service, including the services it provides, coordination between the service and related agencies, the degree to which services provided are congruent with and driven by federal mandates, and employers' and applicants' perceptions of the service. Job services available in other states were identified, and related service delivery and policy options for the Maryland program were considered. Program sites throughout the state were observed, and a survey of 500 employers throughout the state was conducted. Of the 186 employers who responded to the survey, 35.5 percent reported using the Job Service during the past two years. Over half the jobs listed with the service paid between $3.50 and $5.50 per hour, confirming the notion that most employers use the Job Service for lower-level jobs. Sixty-three percent of those using the service considered it helpful. Of the 100 Job Service applicants interviewed, at least 75 percent had not been fully informed about all the services available through the service. Of the 45 individuals who were employed at the time of the interview, only 8 had located their present job through the Job Service. It was recommended that the Job Service be separated from Unemployment Insurance operations, that its large centralized offices be broken up, and that a planning system be developed that orignates at the level of the individual offices. (Appendixes to this report include a discussion of the use of private employment agencies by AFDC/WIN programs, sample employer and client questionnaires, and supplemental data tables.) (MN)