The primary aim of engagement in this phase was to gain input from a wide range of stakeholders that represented the diversity of the state. A multi-pronged approach was developed to structure engagement for the strategic planning process to ensure flexible, responsive and iterative communication with stakeholders. A combination of virtual and…

Engagement in Phase 2 focused on refining the Phase 1 foundational elements such as the mission, vision, values, priorities and enablers, as well as identifying emerging goals and metrics. In addition to the engagement methods outlined in first phase, this phase involved discussions centered around data focused on specific regions in Maryland…

State education agencies (SEAs) and local education agencies (LEAs) made clear in a recent Reform Support Network (RSN) survey and follow-up interviews that staff must have the capacity to successfully engage stakeholders through social media. This is not a new challenge for government; staff capacity -- the number of staff and their access to…

This guide describes emerging social media practices among State education agencies and other governmental organizations and suggests key steps and considerations for those interested in using social media to advance education reform.