Publication Date
| In 2025 | 0 |
| Since 2024 | 0 |
| Since 2021 (last 5 years) | 0 |
| Since 2016 (last 10 years) | 0 |
| Since 2006 (last 20 years) | 1 |
Descriptor
Publication Type
| Collected Works - Serial | 1 |
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
Education Level
| Higher Education | 2 |
| Postsecondary Education | 1 |
Audience
| Administrators | 1 |
| Teachers | 1 |
Location
| Maryland | 2 |
| Arizona | 1 |
| California | 1 |
| District of Columbia | 1 |
| Florida | 1 |
| Illinois | 1 |
| Michigan | 1 |
| Minnesota | 1 |
| New York | 1 |
| North Carolina | 1 |
| Ohio | 1 |
| More ▼ | |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Download full textBarrett, G. Jaia, Ed. – Association of Research Libraries, 2008
"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff, and…
Descriptors: Research Libraries, Academic Libraries, Handheld Devices, Reference Services
Peer reviewed
Direct linkArnold, Julie; Kaske, Neal K. – portal: Libraries and the Academy, 2005
A quantitative study of a university chat reference service (online synchronous) addresses the following research questions: (1) What types of questions are being asked? (2) Who is asking the questions of the service? and (3) Did the customers get correct answers to their questions? All the transcripts (351) from January through August 2002 were…
Descriptors: Reference Services, Computer Mediated Communication, User Needs (Information), Communication Research
