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Direct linkRahman, Muhammad Khalilur; Newaz, Md. Shah; Hemmati, Mina; Mallick, S. M. Yusuf – Health Education, 2021
Purpose: The purpose of this study is to explore the private general practice (GP) clinics' service environment, patients' satisfaction and their impact on word of mouth (WoM) for others for future treatment in GP clinics. Design/methodology/approach: Data are collected from 367 respondents using a paper-based survey questionnaire. Partial least…
Descriptors: Community Health Services, Clinics, Family Practice (Medicine), Quality Assurance
