The goal for this project was to recognize the volunteers at the beginning of the project and to focus on a program to increase the utilization of volunteers in essential service delivery to at-risk persons in the Big Sandy region of eastern Kentucky. A diverse committee made up of business, education, civil leaders, service providers, and volunteers was assembled to accomplish the goals of this project. The committee initiated the following actions: (1) the current volunteer system was evaluated to determine its strengths and weaknesses; (2) instruction was developed to teach service providers to recruit, train, retain, and recognize volunteers; and (3) the actual program was implemented. Results showed that the program was a success. Data collected relative to volunteer service showed and increase in the number of individuals receiving service. The number of volunteers increased from 199 during the first week to 549 at the end of the project. The number of volunteer hours of service per week almost tripled during the year of the project. Appendices, comprising over half the document, include the following: (1) volunteer participation; (2) director's project evaluation; (3) volunteer's project evaluation; and (4) the volunteer packet. (SR)