Community colleges are mission-driven institutions committed to access and community needs. They serve a diverse population: The majority of students are employed, so they have to balance work with school; about one-third are first-generation, so they are navigating an unfamiliar system for the first time in their families; and 15% are single…

Service integration attempts to provide coordinated service delivery systems for the uncoordinated mix of programs such as income support programs (food stamps, Medicaid, and Temporary Assistance for Needy Families) and employment, child care, child welfare, and training programs that exist at the local level throughout the United States by…