ERIC Number: EJ1024015
Record Type: Journal
Publication Date: 2013
Pages: 18
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0143-4632
EISSN: N/A
The Multilingual Reality of the Multinational Workplace: Language Policy and Language Use
Angouri, Jo
Journal of Multilingual and Multicultural Development, v34 n6 p564-581 2013
In the multinational corporation (MNC) context the crossing of linguistic boundaries and the fast-paced change of linguistic ecologies due to market trends and new business activities is the rule rather than the exception. Accordingly, the aim of this paper is to discuss language policy and language practice in one consortium of three multinational companies and to problematize the extent to which the dynamics of language use are reflected in the companies' language policy. The paper draws on interview and questionnaire data and discusses the employees' perceptions of language practices in their workplace context and the perceived implications of the companies' official policy. The analysis shows that the language policy in these MNCs is constructed as being "flexible" where both employees and managers typically take a "what works" approach regarding language practice. Special attention is paid here to the use of local languages in relation to English which is the official working language. The analysis shows that employees construct multilingualism as a "given reality" and as an "opportunity" and foreground the social aspect of non-L1 language use in the workplace. The paper closes by problematising the concept of "de jure" language policy and its strategic (non)implementation in the case discussed here.
Descriptors: Questionnaires, Work Environment, Language Usage, Employee Attitudes, Multilingualism, Consortia, Corporations, Interviews, Policy Analysis, English (Second Language), Second Language Learning, Second Languages, Native Language, Foreign Countries, Linguistic Competence, Greek, Indo European Languages, Japanese, International Trade, Business Communication, Mixed Methods Research
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Denmark; Greece; Japan
Grant or Contract Numbers: N/A