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Clarke, Clifford C. | 1 |
Lipp, G. Douglas | 1 |
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Clarke, Clifford C.; Lipp, G. Douglas – Training and Development, 1998
A seven-step process can help people from different cultures understand each other's intentions and perceptions so they can work together harmoniously: problem identification, problem clarification, cultural exploration, organizational exploration, conflict resolution, impact assessment, and organizational integration. (JOW)
Descriptors: Adults, Conflict Resolution, Cultural Differences, Foreign Countries