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Download full textHassid, Joseph – 2003
A study explored questions on changing skill requirements of small firms in the services sector that are internationalizing their activities. These seven European Union (EU) member states were involved: Greece, Spain, Italy, Ireland, Austria, the Netherlands, and the United Kingdom. The services sector accounted for a significant part of the EU…
Descriptors: Communication Skills, Competence, Developed Nations, Economics
Gatti, Mario; Grazia Mereu, Maria; Tagliaferro, Claudio – 2000
Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…
Descriptors: Adjustment (to Environment), Business Administration, Case Studies, Competence
