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The Perceived Helpfulness of Rendering Emotional First Aid via Email
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Gilat, Itzhak; Reshef, Eyal – British Journal of Guidance & Counselling, 2015
The present research examined the perceived helpfulness of an increasingly widespread mode of psychological assistance, namely, emotional first aid via email. The sample comprised 62 naturally occurring email interactions between distressful clients and trained volunteers operating within the framework of the Israeli Association for Emotional…
Descriptors: Electronic Mail, Mental Health, Coping, Counselor Client Relationship