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Direct linkSpiro, Shimon E.; Dekel, Rachel; Peled, Einat – Research on Social Work Practice, 2009
Client satisfaction surveys give clients a voice in the planning and management of services. While their use is quite widespread, they have hardly at all been used in the evaluation of shelters for homeless youths. In this article, the authors present findings of a client satisfaction survey conducted among residents of a shelter for homeless…
Descriptors: Foreign Countries, Satisfaction, Surveys, Youth
