Based on a two-year ethnographic study of global virtual teams (GVTs) (n = 323) in a technology-enhanced global course among six universities (i.e. U.S., China, South Korea, Germany, Israel, and India), this paper presents "how and in what ways" the participating students made sense of and constructed understandings about the interactive…

Contact intervention programs are being used as the main vehicle to enhance positive relationships between conflict groups. Current research seeks to reveal the force driving processes that lead to positive contact between conflict groups, and points to the importance of emotional modification. Acknowledging the centrality of emotional…

Describes and analyzes role problems of trainers who conduct conflict-management workshops between Arabs and Jews in Israel. Uses role theory to focus on problems of role ambiguity and role conflict, citing examples of each. Concludes with discussion of consequences of role problems on trainers' performance. (Author/TE)

Describes an encounter session at a School for Peace Workshop designed to teach peace and conflict resolution to Jewish and Palestinian adolescents in Israel. The workshop illustrates the importance of listening sensitively to the voices in conflict in order to develop valued modes of peace education and conflict resolution. (SM)