The present research examined the perceived helpfulness of an increasingly widespread mode of psychological assistance, namely, emotional first aid via email. The sample comprised 62 naturally occurring email interactions between distressful clients and trained volunteers operating within the framework of the Israeli Association for Emotional…

Notes that Israeli economy underwent dramatic and generally negative changes during Gulf War. Examines socioeconomic impact of war and efforts of occupational social workers to cope with needs of Israeli workers. Examines techniques of crisis intervention in context of pervasive atmosphere of change and uncertainty. Concludes with look at…