We examine the effect of e-service quality through E-S-QUAL dimensions of efficiency, fulfilment, system availability, and privacy on e-trust, e-satisfaction and loyalty of students from public and private universities in Jakarta, Indonesia. A total of 304 undergraduates was employed as respondents, and the hypotheses were tested using Structural…

This study developed an approach to assess the quality of education in "Pondok Pesantren" in Indonesia. The study used a descriptive qualitative methodology. The research location is Ma'had Darullughah Wadda'awah, Pasuruan City, East Java, Indonesia. The study results revealed that: (1) The planning of the "Pondok…

This study aims to understand trust and affect that are developed during young people's educational migration from West Kalimantan to Yogyakarta, Indonesia. It further questions to what extent trust encourages migration and young migrants' adaptation at the place of destination. In-depth interview and participant observation are utilised for…

This paper portrays the ways Indonesian English Language Teaching (ELT) practitioners review and reflect on their practice, seek to expand new ideas and techniques they can apply in their classrooms. This study aims to enhance our understanding of what it is actually that Indonesian ELT practitioners are doing, understanding, and what they are…

Aim/Purpose: This research aims to evaluate and analyze the e variables which influence the quality of e-learning services at the university-level based on the perspectives of students (stakeholders). It seeks to identify factors of e-learning quality and satisfaction and to examine the relationship between the dimensions of e-learning quality,…

Purpose: The purpose of this paper is to identify the dimensions of service quality in the context of Islamic higher education (IHE); explain the determinant dimensions of overall perceived service quality (PSQ) according to students; and explains the difference in the level of quality felt by students in each dimension based on gender, year of…

A higher learning institution's success is defined by the performance of its leadership, employees and the quality of service produced. Thinking and acting strategically about human resource is one of the core functions of human resource management. Therefore, the aim of this exploratory study is to investigate the factors affecting job…

Effective teaching is a key factor in educational effectiveness and improvement. To facilitate the knowledge exchange regarding effective teaching in secondary education internationally, there has been a growing interest in using classroom observation measures. However, little is known regarding the comparability of observation measures across…

This study aims to investigate the challenges of improving the quality of education concerning curriculum and quality of lecturers-based technology in the State Islamic University (UIN). The qualitative research method with a phenomenological approach focuses on three themes, including the quality of education, aspects of the education curriculum…

The purpose of this study is to provide information on the perspectives, practices and challenges of the school supervision in the Indonesian education system. The paper reviewed and analyzed the organizational structure of supervision services in the Indonesian educational system, as well as types of supervisions; purpose of supervisions and…

The aim of this research is to explore how different variables influence the results of training completed by teachers of young learners. This research was conducted in Indonesia using the correlational research method. Samples of 418 teachers were taken from 11 provinces across Indonesia using the multistage random sampling technique.…

This study attempts to determine how interests and attitudes of parents in motivating them to homeschool their children. The study was conducted in Surakarta Indonesia in 2017. This research used correlational design assigning 100 respondents in non-probability sampling. Data were collected using a questionnaire to record the interest, attitude…

Vocational High Schools are designed to prepare students to enter the workforce, so that the graduates' absorption, waiting periods and the first salaries become the indicator of effectiveness. However, the Central Statistics Agency's data shows that the open unemployment for Vocational High Schools graduates is very high and exceeds the Senior…

As one of the most extensive education systems in the world, Indonesia has achieved significant progress to improve the educational outcomes in the last two decades. The government has managed to increase school access, funding, and a high rate of school enrollment that in line with the government's policy on 12 years of compulsory education. Like…

This study investigated the EFL teachers' perception, practices and challenges of reflection in teaching. The study was conducted through qualitative method by purposive sampling technique. The data were collected through observation, semi-structured interview, focused group discussion, and documentation from seven EFL Junior High School teachers…