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Arifin, Muhammad Husni – Turkish Online Journal of Distance Education, 2018
The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University. Prior studies revealed that student support had a pivotal role in enhancing student persistence. Therefore, this study was aimed to explore contribution of student support in increasing student persistence by employing mixed methods…
Descriptors: Foreign Countries, Open Universities, Academic Support Services, Academic Persistence