A national industrial distribution association approached the authors to develop a case study for its association members. The national association assumed responsibility for identifying educational needs of upper level, mid level, and lower level personnel in the industry. In the previous year, a case study had been developed to educate upper level managers in the strategic nature of distribution in their industry. The association found that upper level management had a great learning experience and wanted lower level workers to have the same opportunity to refine and enhance their knowledge on making inventory and warehousing decisions. The project objective was to develop a case study that would be used in a weekend workshop to educate operations and customer service personnel involved in making logistics-related decisions. The mid level operations and customer service personnel were to attend a two-day workshop to learn basic terminology, analyze the case study, and refine their current knowledge surrounding their job duties. This article describes the process of developing a case study for a national trade association and integrating learning opportunities for undergraduate technology students at Purdue University.