This study empirically tested a model examining the effect of four e-learning quality dimensions, i.e., information quality, system quality, service quality, and instructor quality as well as students' self-efficacy on e-learning behaviour--satisfaction and continued intentions that further affect students' academic performance. The research model…

Purpose: Students' performance in academic settings, to a great extent, is an outcome of personal determinants of individuals. So, it becomes necessary to understand the role of personality traits in gaining desired academic outcomes. This investigation attempts to study some selected personality traits' contribution to students' self-efficacy and…

The objective of this study is to analyse the role that motivation and attitude play as mediators in the relationship between student satisfaction with online learning and comfort during COVID-19 pandemic in Sikkim, India. We define perceived comfort as the level of flexibility and convenience in using technologies for online learning. Motivation…

The purpose of this study is to explore the mediating role of satisfaction on attitude and usage continuity of higher education students in National Assessment and Accreditation Council accrediated institutes in India in the context of an elearning environment. To investigate the issue, we collected data from 634 students in the elearning…

Purpose: Students' perception towards learning technologies in the disruptive times like coronavirus disease (2019) COVID-19 is what the educational institutes are striving to know so that the educational institutes could provide the best learning experiences to students. The present study attempts to identify the technology-enhanced learning…

The aim of this research is to discover the continuance and recommendation intention of higher education students who are using ChatGPT. Specifically, we proposed an extend technology continuance theory (TCT) by integrating the recommendation intention. A structured Google form is used to collect the data from the higher education students…

The ability of individuals to excel in one's careers is termed as career adaptability. People with a high level of career adaptability score tend to showcase better overall control over their careers. In this study, we have explored the precedents that predict career adaptability. We collected data from 330 students of graduation, post-graduation,…

This study seeks to address knowledge gaps regarding the role of self-regulated learning as a mediator in the relationship between interactions, internet self-efficacy, and student satisfaction. We conducted a survey of 1590 students from north Indian universities about their level of satisfaction, self-regulated learning, internet self-efficacy,…

Purpose: Prospective students and other stakeholders in the education system use global and national rankings as a measure of the quality of education offered by different higher educational institutions. The ranking of an Institution is seen as a measure of reputation and has a significant role in attracting students. But are students happy in…

Purpose: Education is one among the major service sectors which is continuously growing and contributing significantly to a country's economy. Students' positive feedback through word-of-mouth (WOM) is one of the key influences attracting new admissions thereby providing competitive advantage for a university to sustain. There are numerous…

Purpose: E-learning has become an increasingly prevalent learning approach in higher educational institutions due to the fast growth of internet technologies in India. This paper aims to mainly focus on evaluating the effectiveness of the e-learning experience from students' perceptive. Design/methodology/approach: "Survey" method has…

Purpose: This paper purports to study and assess the impact of student satisfaction on various services offered by an educational institution offering management education and also the word of mouth communication (WoMC) done by such student in referring the institutions to others. The study aimed at various factors like core services, facilitating…

This study aims to identify key factors influencing the performance and satisfaction of students in online courses during the COVID-19 pandemic. An online survey of 545 Indian university students was conducted, and structural equation modelling was used to analyse the data. The results highlight four critical factors high-quality instruction,…

Purpose: This study examines learner readiness and satisfaction with blended learning systems in India's post-vaccine classrooms, focusing on the relationship between face-to-face (F2F), online learning (OL), and blended learning (BL) indicators and identifying which predictors within these systems most significantly affect learners' satisfaction…

Envisioning learning sans interaction is absurd. Interaction plays a pivotal role in the efficacy and effectiveness of the present-day blended learning systems. Learner-content interaction contributes predominately towards the successful realization of the expected learning outcomes. In order to satisfy the learners and to impart them quality…